Virtual receptionist services providers offer outsourced customer service and front desk professionals for businesses. Depending on the needs of the business, virtual receptionist providers offer a variety of virtual receptionist types, ranging from call handling to email responding. Many providers also offer bilingual receptionists and 24/7 availability. Virtual receptionists also screen and transfer calls, perform live chats, and record messages. Additionally, receptionists uphold a company鈥檚 branding and image when responding to customers or clients.
Highlights
The global Virtual Receptionist Service market was valued at US$ million in 2022 and is anticipated to reach US$ million by 2029, witnessing a CAGR of % during the forecast period 2023-2029. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
North American market for Virtual Receptionist Service is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
Asia-Pacific market for Virtual Receptionist Service is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The global market for Virtual Receptionist Service in Large Enterprises is estimated to increase from $ million in 2023 to $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.
The key global companies of Virtual Receptionist Service include Smith.ai, AnswerConnect, Ruby, A&A Communications, Abby Connect, AnswerCalifornia, AnswerFirst, AnswerForce and Davinci Meeting Rooms, etc. In 2022, the world's top three vendors accounted for approximately % of the revenue.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Virtual Receptionist Service, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Virtual Receptionist Service.
The Virtual Receptionist Service market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Virtual Receptionist Service market comprehensively. Regional market sizes, concerning products by type, by application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Virtual Receptionist Service companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.
By Company
Smith.ai
AnswerConnect
Ruby
A&A Communications
Abby Connect
AnswerCalifornia
AnswerFirst
AnswerForce
Davinci Meeting Rooms
Easybee
Fusion Business Solutions Pvt. Ltd.
Gabbyville
Go Answer
HitRate Solutions
MAP Communications
MoveUp Solutions
My Receptionist
MyTasker
Numa
Office Sense
Professional Communications Messaging Service
ReceptionHQ
Sound Telecom
Specialty Answering Service
Sunshine Communication Services
The SaaSy People
Vicky Virtual Receptionists
Virtalent
VoiceNation
Virtual Assistant Services
Segment by Type
Online Service
Offline Service
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Core Chapters
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Virtual Receptionist Service companies鈥� competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the key companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Virtual Receptionist Service Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Online Service
1.2.3 Offline Service
1.3 Market by Application
1.3.1 Global Virtual Receptionist Service Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Virtual Receptionist Service Market Perspective (2018-2029)
2.2 Virtual Receptionist Service Growth Trends by Region
2.2.1 Global Virtual Receptionist Service Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Virtual Receptionist Service Historic Market Size by Region (2018-2023)
2.2.3 Virtual Receptionist Service Forecasted Market Size by Region (2024-2029)
2.3 Virtual Receptionist Service Market Dynamics
2.3.1 Virtual Receptionist Service Industry Trends
2.3.2 Virtual Receptionist Service Market Drivers
2.3.3 Virtual Receptionist Service Market Challenges
2.3.4 Virtual Receptionist Service Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Virtual Receptionist Service Players by Revenue
3.1.1 Global Top Virtual Receptionist Service Players by Revenue (2018-2023)
3.1.2 Global Virtual Receptionist Service Revenue Market Share by Players (2018-2023)
3.2 Global Virtual Receptionist Service Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Virtual Receptionist Service Revenue
3.4 Global Virtual Receptionist Service Market Concentration Ratio
3.4.1 Global Virtual Receptionist Service Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Virtual Receptionist Service Revenue in 2022
3.5 Virtual Receptionist Service Key Players Head office and Area Served
3.6 Key Players Virtual Receptionist Service Product Solution and Service
3.7 Date of Enter into Virtual Receptionist Service Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Virtual Receptionist Service Breakdown Data by Type
4.1 Global Virtual Receptionist Service Historic Market Size by Type (2018-2023)
4.2 Global Virtual Receptionist Service Forecasted Market Size by Type (2024-2029)
5 Virtual Receptionist Service Breakdown Data by Application
5.1 Global Virtual Receptionist Service Historic Market Size by Application (2018-2023)
5.2 Global Virtual Receptionist Service Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Virtual Receptionist Service Market Size (2018-2029)
6.2 North America Virtual Receptionist Service Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Virtual Receptionist Service Market Size by Country (2018-2023)
6.4 North America Virtual Receptionist Service Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Virtual Receptionist Service Market Size (2018-2029)
7.2 Europe Virtual Receptionist Service Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Virtual Receptionist Service Market Size by Country (2018-2023)
7.4 Europe Virtual Receptionist Service Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Virtual Receptionist Service Market Size (2018-2029)
8.2 Asia-Pacific Virtual Receptionist Service Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Virtual Receptionist Service Market Size by Region (2018-2023)
8.4 Asia-Pacific Virtual Receptionist Service Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Virtual Receptionist Service Market Size (2018-2029)
9.2 Latin America Virtual Receptionist Service Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Virtual Receptionist Service Market Size by Country (2018-2023)
9.4 Latin America Virtual Receptionist Service Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Virtual Receptionist Service Market Size (2018-2029)
10.2 Middle East & Africa Virtual Receptionist Service Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Virtual Receptionist Service Market Size by Country (2018-2023)
10.4 Middle East & Africa Virtual Receptionist Service Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Smith.ai
11.1.1 Smith.ai Company Detail
11.1.2 Smith.ai Business Overview
11.1.3 Smith.ai Virtual Receptionist Service Introduction
11.1.4 Smith.ai Revenue in Virtual Receptionist Service Business (2018-2023)
11.1.5 Smith.ai Recent Development
11.2 AnswerConnect
11.2.1 AnswerConnect Company Detail
11.2.2 AnswerConnect Business Overview
11.2.3 AnswerConnect Virtual Receptionist Service Introduction
11.2.4 AnswerConnect Revenue in Virtual Receptionist Service Business (2018-2023)
11.2.5 AnswerConnect Recent Development
11.3 Ruby
11.3.1 Ruby Company Detail
11.3.2 Ruby Business Overview
11.3.3 Ruby Virtual Receptionist Service Introduction
11.3.4 Ruby Revenue in Virtual Receptionist Service Business (2018-2023)
11.3.5 Ruby Recent Development
11.4 A&A Communications
11.4.1 A&A Communications Company Detail
11.4.2 A&A Communications Business Overview
11.4.3 A&A Communications Virtual Receptionist Service Introduction
11.4.4 A&A Communications Revenue in Virtual Receptionist Service Business (2018-2023)
11.4.5 A&A Communications Recent Development
11.5 Abby Connect
11.5.1 Abby Connect Company Detail
11.5.2 Abby Connect Business Overview
11.5.3 Abby Connect Virtual Receptionist Service Introduction
11.5.4 Abby Connect Revenue in Virtual Receptionist Service Business (2018-2023)
11.5.5 Abby Connect Recent Development
11.6 AnswerCalifornia
11.6.1 AnswerCalifornia Company Detail
11.6.2 AnswerCalifornia Business Overview
11.6.3 AnswerCalifornia Virtual Receptionist Service Introduction
11.6.4 AnswerCalifornia Revenue in Virtual Receptionist Service Business (2018-2023)
11.6.5 AnswerCalifornia Recent Development
11.7 AnswerFirst
11.7.1 AnswerFirst Company Detail
11.7.2 AnswerFirst Business Overview
11.7.3 AnswerFirst Virtual Receptionist Service Introduction
11.7.4 AnswerFirst Revenue in Virtual Receptionist Service Business (2018-2023)
11.7.5 AnswerFirst Recent Development
11.8 AnswerForce
11.8.1 AnswerForce Company Detail
11.8.2 AnswerForce Business Overview
11.8.3 AnswerForce Virtual Receptionist Service Introduction
11.8.4 AnswerForce Revenue in Virtual Receptionist Service Business (2018-2023)
11.8.5 AnswerForce Recent Development
11.9 Davinci Meeting Rooms
11.9.1 Davinci Meeting Rooms Company Detail
11.9.2 Davinci Meeting Rooms Business Overview
11.9.3 Davinci Meeting Rooms Virtual Receptionist Service Introduction
11.9.4 Davinci Meeting Rooms Revenue in Virtual Receptionist Service Business (2018-2023)
11.9.5 Davinci Meeting Rooms Recent Development
11.10 Easybee
11.10.1 Easybee Company Detail
11.10.2 Easybee Business Overview
11.10.3 Easybee Virtual Receptionist Service Introduction
11.10.4 Easybee Revenue in Virtual Receptionist Service Business (2018-2023)
11.10.5 Easybee Recent Development
11.11 Fusion Business Solutions Pvt. Ltd.
11.11.1 Fusion Business Solutions Pvt. Ltd. Company Detail
11.11.2 Fusion Business Solutions Pvt. Ltd. Business Overview
11.11.3 Fusion Business Solutions Pvt. Ltd. Virtual Receptionist Service Introduction
11.11.4 Fusion Business Solutions Pvt. Ltd. Revenue in Virtual Receptionist Service Business (2018-2023)
11.11.5 Fusion Business Solutions Pvt. Ltd. Recent Development
11.12 Gabbyville
11.12.1 Gabbyville Company Detail
11.12.2 Gabbyville Business Overview
11.12.3 Gabbyville Virtual Receptionist Service Introduction
11.12.4 Gabbyville Revenue in Virtual Receptionist Service Business (2018-2023)
11.12.5 Gabbyville Recent Development
11.13 Go Answer
11.13.1 Go Answer Company Detail
11.13.2 Go Answer Business Overview
11.13.3 Go Answer Virtual Receptionist Service Introduction
11.13.4 Go Answer Revenue in Virtual Receptionist Service Business (2018-2023)
11.13.5 Go Answer Recent Development
11.14 HitRate Solutions
11.14.1 HitRate Solutions Company Detail
11.14.2 HitRate Solutions Business Overview
11.14.3 HitRate Solutions Virtual Receptionist Service Introduction
11.14.4 HitRate Solutions Revenue in Virtual Receptionist Service Business (2018-2023)
11.14.5 HitRate Solutions Recent Development
11.15 MAP Communications
11.15.1 MAP Communications Company Detail
11.15.2 MAP Communications Business Overview
11.15.3 MAP Communications Virtual Receptionist Service Introduction
11.15.4 MAP Communications Revenue in Virtual Receptionist Service Business (2018-2023)
11.15.5 MAP Communications Recent Development
11.16 MoveUp Solutions
11.16.1 MoveUp Solutions Company Detail
11.16.2 MoveUp Solutions Business Overview
11.16.3 MoveUp Solutions Virtual Receptionist Service Introduction
11.16.4 MoveUp Solutions Revenue in Virtual Receptionist Service Business (2018-2023)
11.16.5 MoveUp Solutions Recent Development
11.17 My Receptionist
11.17.1 My Receptionist Company Detail
11.17.2 My Receptionist Business Overview
11.17.3 My Receptionist Virtual Receptionist Service Introduction
11.17.4 My Receptionist Revenue in Virtual Receptionist Service Business (2018-2023)
11.17.5 My Receptionist Recent Development
11.18 MyTasker
11.18.1 MyTasker Company Detail
11.18.2 MyTasker Business Overview
11.18.3 MyTasker Virtual Receptionist Service Introduction
11.18.4 MyTasker Revenue in Virtual Receptionist Service Business (2018-2023)
11.18.5 MyTasker Recent Development
11.19 Numa
11.19.1 Numa Company Detail
11.19.2 Numa Business Overview
11.19.3 Numa Virtual Receptionist Service Introduction
11.19.4 Numa Revenue in Virtual Receptionist Service Business (2018-2023)
11.19.5 Numa Recent Development
11.20 Office Sense
11.20.1 Office Sense Company Detail
11.20.2 Office Sense Business Overview
11.20.3 Office Sense Virtual Receptionist Service Introduction
11.20.4 Office Sense Revenue in Virtual Receptionist Service Business (2018-2023)
11.20.5 Office Sense Recent Development
11.21 Professional Communications Messaging Service
11.21.1 Professional Communications Messaging Service Company Detail
11.21.2 Professional Communications Messaging Service Business Overview
11.21.3 Professional Communications Messaging Service Virtual Receptionist Service Introduction
11.21.4 Professional Communications Messaging Service Revenue in Virtual Receptionist Service Business (2018-2023)
11.21.5 Professional Communications Messaging Service Recent Development
11.22 ReceptionHQ
11.22.1 ReceptionHQ Company Detail
11.22.2 ReceptionHQ Business Overview
11.22.3 ReceptionHQ Virtual Receptionist Service Introduction
11.22.4 ReceptionHQ Revenue in Virtual Receptionist Service Business (2018-2023)
11.22.5 ReceptionHQ Recent Development
11.23 Sound Telecom
11.23.1 Sound Telecom Company Detail
11.23.2 Sound Telecom Business Overview
11.23.3 Sound Telecom Virtual Receptionist Service Introduction
11.23.4 Sound Telecom Revenue in Virtual Receptionist Service Business (2018-2023)
11.23.5 Sound Telecom Recent Development
11.24 Specialty Answering Service
11.24.1 Specialty Answering Service Company Detail
11.24.2 Specialty Answering Service Business Overview
11.24.3 Specialty Answering Service Virtual Receptionist Service Introduction
11.24.4 Specialty Answering Service Revenue in Virtual Receptionist Service Business (2018-2023)
11.24.5 Specialty Answering Service Recent Development
11.25 Sunshine Communication Services
11.25.1 Sunshine Communication Services Company Detail
11.25.2 Sunshine Communication Services Business Overview
11.25.3 Sunshine Communication Services Virtual Receptionist Service Introduction
11.25.4 Sunshine Communication Services Revenue in Virtual Receptionist Service Business (2018-2023)
11.25.5 Sunshine Communication Services Recent Development
11.26 The SaaSy People
11.26.1 The SaaSy People Company Detail
11.26.2 The SaaSy People Business Overview
11.26.3 The SaaSy People Virtual Receptionist Service Introduction
11.26.4 The SaaSy People Revenue in Virtual Receptionist Service Business (2018-2023)
11.26.5 The SaaSy People Recent Development
11.27 Vicky Virtual Receptionists
11.27.1 Vicky Virtual Receptionists Company Detail
11.27.2 Vicky Virtual Receptionists Business Overview
11.27.3 Vicky Virtual Receptionists Virtual Receptionist Service Introduction
11.27.4 Vicky Virtual Receptionists Revenue in Virtual Receptionist Service Business (2018-2023)
11.27.5 Vicky Virtual Receptionists Recent Development
11.28 Virtalent
11.28.1 Virtalent Company Detail
11.28.2 Virtalent Business Overview
11.28.3 Virtalent Virtual Receptionist Service Introduction
11.28.4 Virtalent Revenue in Virtual Receptionist Service Business (2018-2023)
11.28.5 Virtalent Recent Development
11.29 VoiceNation
11.29.1 VoiceNation Company Detail
11.29.2 VoiceNation Business Overview
11.29.3 VoiceNation Virtual Receptionist Service Introduction
11.29.4 VoiceNation Revenue in Virtual Receptionist Service Business (2018-2023)
11.29.5 VoiceNation Recent Development
11.30 Virtual Assistant Services
11.30.1 Virtual Assistant Services Company Detail
11.30.2 Virtual Assistant Services Business Overview
11.30.3 Virtual Assistant Services Virtual Receptionist Service Introduction
11.30.4 Virtual Assistant Services Revenue in Virtual Receptionist Service Business (2018-2023)
11.30.5 Virtual Assistant Services Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Smith.ai
AnswerConnect
Ruby
A&A Communications
Abby Connect
AnswerCalifornia
AnswerFirst
AnswerForce
Davinci Meeting Rooms
Easybee
Fusion Business Solutions Pvt. Ltd.
Gabbyville
Go Answer
HitRate Solutions
MAP Communications
MoveUp Solutions
My Receptionist
MyTasker
Numa
Office Sense
Professional Communications Messaging Service
ReceptionHQ
Sound Telecom
Specialty Answering Service
Sunshine Communication Services
The SaaSy People
Vicky Virtual Receptionists
Virtalent
VoiceNation
Virtual Assistant Services
听
听
*If Applicable.
