Global Voice Analytics Market Research Report 2024

Publication ID:

PB503241121

Publication Date:

March 22, 2024

Pages:

Publisher:

MRRPB5

Countries:

Global [1]

USD 2,900.00

IT Services [2]

Computing & Electronics [3]

Description:

Voice analytics refers to the process of evaluating recorded calls to collect information. Voice analytical is done to improve communication and future interaction with customers. In order to resolve customer issues or concerns, resulting in increased sales as well as improved customer satisfaction, Various market players adopting smart technology of voice analytics.
The global Voice Analytics market was valued at US$ 591.3 million in 2023 and is anticipated to reach US$ 1265.6 million by 2030, witnessing a CAGR of 11.0% during the forecast period 2024-2030.
North American market for Voice Analytics is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Voice Analytics is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Voice Analytics in Sentiment Analysis is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Voice Analytics include Verint Systems, NICE, Avaya, ThoughtSpot, Uniphore, Calabrio, Talkdesk, RankMiner and VoiceBase, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Voice Analytics, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Voice Analytics.
Report Scope
The Voice Analytics market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Voice Analytics market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Voice Analytics companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Verint Systems
NICE
Avaya
ThoughtSpot
Uniphore
Calabrio
Talkdesk
RankMiner
VoiceBase
Beyond Verbal
Segment by Type
Cloud
On-Premises
Segment by Application
Sentiment Analysis
Sales & Marketing
Risk & Fraud Detection
Call Monitoring
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Voice Analytics companies鈥� competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Voice Analytics Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud
1.2.3 On-Premises
1.3 Market by Application
1.3.1 Global Voice Analytics Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Sentiment Analysis
1.3.3 Sales & Marketing
1.3.4 Risk & Fraud Detection
1.3.5 Call Monitoring
1.3.6 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Voice Analytics Market Perspective (2019-2030)
2.2 Voice Analytics Growth Trends by Region
2.2.1 Global Voice Analytics Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Voice Analytics Historic Market Size by Region (2019-2024)
2.2.3 Voice Analytics Forecasted Market Size by Region (2025-2030)
2.3 Voice Analytics Market Dynamics
2.3.1 Voice Analytics Industry Trends
2.3.2 Voice Analytics Market Drivers
2.3.3 Voice Analytics Market Challenges
2.3.4 Voice Analytics Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Voice Analytics Players by Revenue
3.1.1 Global Top Voice Analytics Players by Revenue (2019-2024)
3.1.2 Global Voice Analytics Revenue Market Share by Players (2019-2024)
3.2 Global Voice Analytics Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Voice Analytics Revenue
3.4 Global Voice Analytics Market Concentration Ratio
3.4.1 Global Voice Analytics Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Voice Analytics Revenue in 2023
3.5 Voice Analytics Key Players Head office and Area Served
3.6 Key Players Voice Analytics Product Solution and Service
3.7 Date of Enter into Voice Analytics Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Voice Analytics Breakdown Data by Type
4.1 Global Voice Analytics Historic Market Size by Type (2019-2024)
4.2 Global Voice Analytics Forecasted Market Size by Type (2025-2030)
5 Voice Analytics Breakdown Data by Application
5.1 Global Voice Analytics Historic Market Size by Application (2019-2024)
5.2 Global Voice Analytics Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Voice Analytics Market Size (2019-2030)
6.2 North America Voice Analytics Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Voice Analytics Market Size by Country (2019-2024)
6.4 North America Voice Analytics Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Voice Analytics Market Size (2019-2030)
7.2 Europe Voice Analytics Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Voice Analytics Market Size by Country (2019-2024)
7.4 Europe Voice Analytics Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Voice Analytics Market Size (2019-2030)
8.2 Asia-Pacific Voice Analytics Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Voice Analytics Market Size by Region (2019-2024)
8.4 Asia-Pacific Voice Analytics Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Voice Analytics Market Size (2019-2030)
9.2 Latin America Voice Analytics Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Voice Analytics Market Size by Country (2019-2024)
9.4 Latin America Voice Analytics Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Voice Analytics Market Size (2019-2030)
10.2 Middle East & Africa Voice Analytics Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Voice Analytics Market Size by Country (2019-2024)
10.4 Middle East & Africa Voice Analytics Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Verint Systems
11.1.1 Verint Systems Company Detail
11.1.2 Verint Systems Business Overview
11.1.3 Verint Systems Voice Analytics Introduction
11.1.4 Verint Systems Revenue in Voice Analytics Business (2019-2024)
11.1.5 Verint Systems Recent Development
11.2 NICE
11.2.1 NICE Company Detail
11.2.2 NICE Business Overview
11.2.3 NICE Voice Analytics Introduction
11.2.4 NICE Revenue in Voice Analytics Business (2019-2024)
11.2.5 NICE Recent Development
11.3 Avaya
11.3.1 Avaya Company Detail
11.3.2 Avaya Business Overview
11.3.3 Avaya Voice Analytics Introduction
11.3.4 Avaya Revenue in Voice Analytics Business (2019-2024)
11.3.5 Avaya Recent Development
11.4 ThoughtSpot
11.4.1 ThoughtSpot Company Detail
11.4.2 ThoughtSpot Business Overview
11.4.3 ThoughtSpot Voice Analytics Introduction
11.4.4 ThoughtSpot Revenue in Voice Analytics Business (2019-2024)
11.4.5 ThoughtSpot Recent Development
11.5 Uniphore
11.5.1 Uniphore Company Detail
11.5.2 Uniphore Business Overview
11.5.3 Uniphore Voice Analytics Introduction
11.5.4 Uniphore Revenue in Voice Analytics Business (2019-2024)
11.5.5 Uniphore Recent Development
11.6 Calabrio
11.6.1 Calabrio Company Detail
11.6.2 Calabrio Business Overview
11.6.3 Calabrio Voice Analytics Introduction
11.6.4 Calabrio Revenue in Voice Analytics Business (2019-2024)
11.6.5 Calabrio Recent Development
11.7 Talkdesk
11.7.1 Talkdesk Company Detail
11.7.2 Talkdesk Business Overview
11.7.3 Talkdesk Voice Analytics Introduction
11.7.4 Talkdesk Revenue in Voice Analytics Business (2019-2024)
11.7.5 Talkdesk Recent Development
11.8 RankMiner
11.8.1 RankMiner Company Detail
11.8.2 RankMiner Business Overview
11.8.3 RankMiner Voice Analytics Introduction
11.8.4 RankMiner Revenue in Voice Analytics Business (2019-2024)
11.8.5 RankMiner Recent Development
11.9 VoiceBase
11.9.1 VoiceBase Company Detail
11.9.2 VoiceBase Business Overview
11.9.3 VoiceBase Voice Analytics Introduction
11.9.4 VoiceBase Revenue in Voice Analytics Business (2019-2024)
11.9.5 VoiceBase Recent Development
11.10 Beyond Verbal
11.10.1 Beyond Verbal Company Detail
11.10.2 Beyond Verbal Business Overview
11.10.3 Beyond Verbal Voice Analytics Introduction
11.10.4 Beyond Verbal Revenue in Voice Analytics Business (2019-2024)
11.10.5 Beyond Verbal Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Companies Mentioned:

Verint Systems
NICE
Avaya
ThoughtSpot
Uniphore
Calabrio
Talkdesk
RankMiner
VoiceBase
Beyond Verbal

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