
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.
The global Voice over Internet Protocol (VoIP) Services market was valued at US$ 87970 million in 2023 and is anticipated to reach US$ 110950 million by 2030, witnessing a CAGR of 3.3% during the forecast period 2024-2030.
The major Global VoIP players are NTT, Comcast, Orange, KT, Charter, Microsoft (Skype), Cablevision, Verizon, AT & T, Vonage, Cox, Telmex, Time Warner Cable, Numericable-SFR, Rogers, Sprint, Liberty Global, KDDI, TalkTalk, Shaw Communications, 8X8, Ring Central and Mitel.
This report aims to provide a comprehensive presentation of the global market for Voice over Internet Protocol (VoIP) Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Voice over Internet Protocol (VoIP) Services.
Report Scope
The Voice over Internet Protocol (VoIP) Services market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Voice over Internet Protocol (VoIP) Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Voice over Internet Protocol (VoIP) Services companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
8x8, Inc
Apple Inc. (FaceTime)
Avaya
AT&T Inc
Verizon Communications Inc.
Orange
Deutsche Telekom AG
KT Corporation
Sprint Corporation
Telecom Italia
Telenor
T-Mobile
Tata Communication
Vonage Holdings Corporation
ShoreTel
Inphonex LLC
Nextiva Inc.
Phone Power LLC
RingCentral Inc.
Thinking Phone Networks, Inc
West Corporation
Microsoft Corporation
Segment by Type
International long distance VoIP calls
Domestic VoIP calls
Segment by Application
Individual User
Corporate User
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Voice over Internet Protocol (VoIP) Services companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Voice over Internet Protocol (VoIP) Services Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 International long distance VoIP calls
1.2.3 Domestic VoIP calls
1.3 Market by Application
1.3.1 Global Voice over Internet Protocol (VoIP) Services Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Individual User
1.3.3 Corporate User
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Voice over Internet Protocol (VoIP) Services Market Perspective (2019-2030)
2.2 Voice over Internet Protocol (VoIP) Services Growth Trends by Region
2.2.1 Global Voice over Internet Protocol (VoIP) Services Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Voice over Internet Protocol (VoIP) Services Historic Market Size by Region (2019-2024)
2.2.3 Voice over Internet Protocol (VoIP) Services Forecasted Market Size by Region (2025-2030)
2.3 Voice over Internet Protocol (VoIP) Services Market Dynamics
2.3.1 Voice over Internet Protocol (VoIP) Services Industry Trends
2.3.2 Voice over Internet Protocol (VoIP) Services Market Drivers
2.3.3 Voice over Internet Protocol (VoIP) Services Market Challenges
2.3.4 Voice over Internet Protocol (VoIP) Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Voice over Internet Protocol (VoIP) Services Players by Revenue
3.1.1 Global Top Voice over Internet Protocol (VoIP) Services Players by Revenue (2019-2024)
3.1.2 Global Voice over Internet Protocol (VoIP) Services Revenue Market Share by Players (2019-2024)
3.2 Global Voice over Internet Protocol (VoIP) Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Voice over Internet Protocol (VoIP) Services Revenue
3.4 Global Voice over Internet Protocol (VoIP) Services Market Concentration Ratio
3.4.1 Global Voice over Internet Protocol (VoIP) Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Voice over Internet Protocol (VoIP) Services Revenue in 2023
3.5 Voice over Internet Protocol (VoIP) Services Key Players Head office and Area Served
3.6 Key Players Voice over Internet Protocol (VoIP) Services Product Solution and Service
3.7 Date of Enter into Voice over Internet Protocol (VoIP) Services Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Voice over Internet Protocol (VoIP) Services Breakdown Data by Type
4.1 Global Voice over Internet Protocol (VoIP) Services Historic Market Size by Type (2019-2024)
4.2 Global Voice over Internet Protocol (VoIP) Services Forecasted Market Size by Type (2025-2030)
5 Voice over Internet Protocol (VoIP) Services Breakdown Data by Application
5.1 Global Voice over Internet Protocol (VoIP) Services Historic Market Size by Application (2019-2024)
5.2 Global Voice over Internet Protocol (VoIP) Services Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Voice over Internet Protocol (VoIP) Services Market Size (2019-2030)
6.2 North America Voice over Internet Protocol (VoIP) Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Voice over Internet Protocol (VoIP) Services Market Size by Country (2019-2024)
6.4 North America Voice over Internet Protocol (VoIP) Services Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Voice over Internet Protocol (VoIP) Services Market Size (2019-2030)
7.2 Europe Voice over Internet Protocol (VoIP) Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Voice over Internet Protocol (VoIP) Services Market Size by Country (2019-2024)
7.4 Europe Voice over Internet Protocol (VoIP) Services Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Voice over Internet Protocol (VoIP) Services Market Size (2019-2030)
8.2 Asia-Pacific Voice over Internet Protocol (VoIP) Services Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Voice over Internet Protocol (VoIP) Services Market Size by Region (2019-2024)
8.4 Asia-Pacific Voice over Internet Protocol (VoIP) Services Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Voice over Internet Protocol (VoIP) Services Market Size (2019-2030)
9.2 Latin America Voice over Internet Protocol (VoIP) Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Voice over Internet Protocol (VoIP) Services Market Size by Country (2019-2024)
9.4 Latin America Voice over Internet Protocol (VoIP) Services Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Voice over Internet Protocol (VoIP) Services Market Size (2019-2030)
10.2 Middle East & Africa Voice over Internet Protocol (VoIP) Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Voice over Internet Protocol (VoIP) Services Market Size by Country (2019-2024)
10.4 Middle East & Africa Voice over Internet Protocol (VoIP) Services Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 8x8, Inc
11.1.1 8x8, Inc Company Detail
11.1.2 8x8, Inc Business Overview
11.1.3 8x8, Inc Voice over Internet Protocol (VoIP) Services Introduction
11.1.4 8x8, Inc Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.1.5 8x8, Inc Recent Development
11.2 Apple Inc. (FaceTime)
11.2.1 Apple Inc. (FaceTime) Company Detail
11.2.2 Apple Inc. (FaceTime) Business Overview
11.2.3 Apple Inc. (FaceTime) Voice over Internet Protocol (VoIP) Services Introduction
11.2.4 Apple Inc. (FaceTime) Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.2.5 Apple Inc. (FaceTime) Recent Development
11.3 Avaya
11.3.1 Avaya Company Detail
11.3.2 Avaya Business Overview
11.3.3 Avaya Voice over Internet Protocol (VoIP) Services Introduction
11.3.4 Avaya Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.3.5 Avaya Recent Development
11.4 AT&T Inc
11.4.1 AT&T Inc Company Detail
11.4.2 AT&T Inc Business Overview
11.4.3 AT&T Inc Voice over Internet Protocol (VoIP) Services Introduction
11.4.4 AT&T Inc Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.4.5 AT&T Inc Recent Development
11.5 Verizon Communications Inc.
11.5.1 Verizon Communications Inc. Company Detail
11.5.2 Verizon Communications Inc. Business Overview
11.5.3 Verizon Communications Inc. Voice over Internet Protocol (VoIP) Services Introduction
11.5.4 Verizon Communications Inc. Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.5.5 Verizon Communications Inc. Recent Development
11.6 Orange
11.6.1 Orange Company Detail
11.6.2 Orange Business Overview
11.6.3 Orange Voice over Internet Protocol (VoIP) Services Introduction
11.6.4 Orange Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.6.5 Orange Recent Development
11.7 Deutsche Telekom AG
11.7.1 Deutsche Telekom AG Company Detail
11.7.2 Deutsche Telekom AG Business Overview
11.7.3 Deutsche Telekom AG Voice over Internet Protocol (VoIP) Services Introduction
11.7.4 Deutsche Telekom AG Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.7.5 Deutsche Telekom AG Recent Development
11.8 KT Corporation
11.8.1 KT Corporation Company Detail
11.8.2 KT Corporation Business Overview
11.8.3 KT Corporation Voice over Internet Protocol (VoIP) Services Introduction
11.8.4 KT Corporation Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.8.5 KT Corporation Recent Development
11.9 Sprint Corporation
11.9.1 Sprint Corporation Company Detail
11.9.2 Sprint Corporation Business Overview
11.9.3 Sprint Corporation Voice over Internet Protocol (VoIP) Services Introduction
11.9.4 Sprint Corporation Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.9.5 Sprint Corporation Recent Development
11.10 Telecom Italia
11.10.1 Telecom Italia Company Detail
11.10.2 Telecom Italia Business Overview
11.10.3 Telecom Italia Voice over Internet Protocol (VoIP) Services Introduction
11.10.4 Telecom Italia Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.10.5 Telecom Italia Recent Development
11.11 Telenor
11.11.1 Telenor Company Detail
11.11.2 Telenor Business Overview
11.11.3 Telenor Voice over Internet Protocol (VoIP) Services Introduction
11.11.4 Telenor Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.11.5 Telenor Recent Development
11.12 T-Mobile
11.12.1 T-Mobile Company Detail
11.12.2 T-Mobile Business Overview
11.12.3 T-Mobile Voice over Internet Protocol (VoIP) Services Introduction
11.12.4 T-Mobile Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.12.5 T-Mobile Recent Development
11.13 Tata Communication
11.13.1 Tata Communication Company Detail
11.13.2 Tata Communication Business Overview
11.13.3 Tata Communication Voice over Internet Protocol (VoIP) Services Introduction
11.13.4 Tata Communication Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.13.5 Tata Communication Recent Development
11.14 Vonage Holdings Corporation
11.14.1 Vonage Holdings Corporation Company Detail
11.14.2 Vonage Holdings Corporation Business Overview
11.14.3 Vonage Holdings Corporation Voice over Internet Protocol (VoIP) Services Introduction
11.14.4 Vonage Holdings Corporation Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.14.5 Vonage Holdings Corporation Recent Development
11.15 ShoreTel
11.15.1 ShoreTel Company Detail
11.15.2 ShoreTel Business Overview
11.15.3 ShoreTel Voice over Internet Protocol (VoIP) Services Introduction
11.15.4 ShoreTel Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.15.5 ShoreTel Recent Development
11.16 Inphonex LLC
11.16.1 Inphonex LLC Company Detail
11.16.2 Inphonex LLC Business Overview
11.16.3 Inphonex LLC Voice over Internet Protocol (VoIP) Services Introduction
11.16.4 Inphonex LLC Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.16.5 Inphonex LLC Recent Development
11.17 Nextiva Inc.
11.17.1 Nextiva Inc. Company Detail
11.17.2 Nextiva Inc. Business Overview
11.17.3 Nextiva Inc. Voice over Internet Protocol (VoIP) Services Introduction
11.17.4 Nextiva Inc. Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.17.5 Nextiva Inc. Recent Development
11.18 Phone Power LLC
11.18.1 Phone Power LLC Company Detail
11.18.2 Phone Power LLC Business Overview
11.18.3 Phone Power LLC Voice over Internet Protocol (VoIP) Services Introduction
11.18.4 Phone Power LLC Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.18.5 Phone Power LLC Recent Development
11.19 RingCentral Inc.
11.19.1 RingCentral Inc. Company Detail
11.19.2 RingCentral Inc. Business Overview
11.19.3 RingCentral Inc. Voice over Internet Protocol (VoIP) Services Introduction
11.19.4 RingCentral Inc. Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.19.5 RingCentral Inc. Recent Development
11.20 Thinking Phone Networks, Inc
11.20.1 Thinking Phone Networks, Inc Company Detail
11.20.2 Thinking Phone Networks, Inc Business Overview
11.20.3 Thinking Phone Networks, Inc Voice over Internet Protocol (VoIP) Services Introduction
11.20.4 Thinking Phone Networks, Inc Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.20.5 Thinking Phone Networks, Inc Recent Development
11.21 West Corporation
11.21.1 West Corporation Company Detail
11.21.2 West Corporation Business Overview
11.21.3 West Corporation Voice over Internet Protocol (VoIP) Services Introduction
11.21.4 West Corporation Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.21.5 West Corporation Recent Development
11.22 Microsoft Corporation
11.22.1 Microsoft Corporation Company Detail
11.22.2 Microsoft Corporation Business Overview
11.22.3 Microsoft Corporation Voice over Internet Protocol (VoIP) Services Introduction
11.22.4 Microsoft Corporation Revenue in Voice over Internet Protocol (VoIP) Services Business (2019-2024)
11.22.5 Microsoft Corporation Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
8x8, Inc
Apple Inc. (FaceTime)
Avaya
AT&T Inc
Verizon Communications Inc.
Orange
Deutsche Telekom AG
KT Corporation
Sprint Corporation
Telecom Italia
Telenor
T-Mobile
Tata Communication
Vonage Holdings Corporation
ShoreTel
Inphonex LLC
Nextiva Inc.
Phone Power LLC
RingCentral Inc.
Thinking Phone Networks, Inc
West Corporation
Microsoft Corporation
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*If Applicable.
