Order Taking Call Centre Service - Global Market Share and Ranking, Overall Sales and Demand Forecast 2024-2030

Publication ID:

PB510245181

Publication Date:

October 21, 2024

Pages:

155

Publisher:

MRRPB5

Countries:

Global [1]

USD 3,950.00

IT Services [2]

Computing & Electronics [3]

Description:

Order Taking Call Center Service refers to a telephone call center service designed to provide order processing services to customers. Usually, this service is provided by a dedicated team or company, who receive orders from customers through phone calls, emails, text messages, etc., record the order information in the system, and then process and confirm the order.
The global market for Order Taking Call Centre Service was estimated to be worth US$ million in 2023 and is forecast to a readjusted size of US$ million by 2030 with a CAGR of % during the forecast period 2024-2030.
North American market for Order Taking Call Centre Service was valued at $ million in 2023 and will reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Order Taking Call Centre Service was valued at $ million in 2023 and will reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Europe market for Order Taking Call Centre Service was valued at $ million in 2023 and will reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global key companies of Order Taking Call Centre Service include Answer4u, MAP Communications, Go4customer, CallCare, OnBrand24, Infosearch, Call2Customer, Digital Minds BPO and Connect, etc. In 2023, the global five largest players hold a share approximately % in terms of revenue.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Order Taking Call Centre Service, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Order Taking Call Centre Service by region & country, by Type, and by Application.
The Order Taking Call Centre Service market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Order Taking Call Centre Service.
Market Segmentation
By Company
Answer4u
MAP Communications
Go4customer
CallCare
OnBrand24
Infosearch
Call2Customer
Digital Minds BPO
Connect
CMS
3C Contact Services
Contact Communications
Contact One
AnswerNet
Go Answer
TeleDirect
Five Star Call Centers
Signius Communications
Specialty Answering Service (SAS)
XACT
Segment by Type:
Domestic Service
Overseas Service
Segment by Application
Large Enterprise
SME
By Region
North America
United States
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
UAE
Chapter Outline
Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 2: Detailed analysis of Order Taking Call Centre Service manufacturers competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Revenue of Order Taking Call Centre Service in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
Chapter 6: Revenue of Order Taking Call Centre Service in country level. It provides sigmate data by Type, and by Application for each country/region.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.

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Table Of Contents:

1 Market Overview
1.1 Order Taking Call Centre Service Product Introduction
1.2 Global Order Taking Call Centre Service Market Size Forecast
1.3 Order Taking Call Centre Service Market Trends & Drivers
1.3.1 Order Taking Call Centre Service Industry Trends
1.3.2 Order Taking Call Centre Service Market Drivers & Opportunity
1.3.3 Order Taking Call Centre Service Market Challenges
1.3.4 Order Taking Call Centre Service Market Restraints
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Competitive Analysis by Company
2.1 Global Order Taking Call Centre Service Players Revenue Ranking (2023)
2.2 Global Order Taking Call Centre Service Revenue by Company (2019-2024)
2.3 Key Companies Order Taking Call Centre Service Manufacturing Base Distribution and Headquarters
2.4 Key Companies Order Taking Call Centre Service Product Offered
2.5 Key Companies Time to Begin Mass Production of Order Taking Call Centre Service
2.6 Order Taking Call Centre Service Market Competitive Analysis
2.6.1 Order Taking Call Centre Service Market Concentration Rate (2019-2024)
2.6.2 Global 5 and 10 Largest Companies by Order Taking Call Centre Service Revenue in 2023
2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Order Taking Call Centre Service as of 2023)
2.7 Mergers & Acquisitions, Expansion
3 Segmentation by Type
3.1 Introduction by Type
3.1.1 Domestic Service
3.1.2 Overseas Service
3.2 Global Order Taking Call Centre Service Sales Value by Type
3.2.1 Global Order Taking Call Centre Service Sales Value by Type (2019 VS 2023 VS 2030)
3.2.2 Global Order Taking Call Centre Service Sales Value, by Type (2019-2030)
3.2.3 Global Order Taking Call Centre Service Sales Value, by Type (%) (2019-2030)
4 Segmentation by Application
4.1 Introduction by Application
4.1.1 Large Enterprise
4.1.2 SME
4.2 Global Order Taking Call Centre Service Sales Value by Application
4.2.1 Global Order Taking Call Centre Service Sales Value by Application (2019 VS 2023 VS 2030)
4.2.2 Global Order Taking Call Centre Service Sales Value, by Application (2019-2030)
4.2.3 Global Order Taking Call Centre Service Sales Value, by Application (%) (2019-2030)
5 Segmentation by Region
5.1 Global Order Taking Call Centre Service Sales Value by Region
5.1.1 Global Order Taking Call Centre Service Sales Value by Region: 2019 VS 2023 VS 2030
5.1.2 Global Order Taking Call Centre Service Sales Value by Region (2019-2024)
5.1.3 Global Order Taking Call Centre Service Sales Value by Region (2025-2030)
5.1.4 Global Order Taking Call Centre Service Sales Value by Region (%), (2019-2030)
5.2 North America
5.2.1 North America Order Taking Call Centre Service Sales Value, 2019-2030
5.2.2 North America Order Taking Call Centre Service Sales Value by Country (%), 2023 VS 2030
5.3 Europe
5.3.1 Europe Order Taking Call Centre Service Sales Value, 2019-2030
5.3.2 Europe Order Taking Call Centre Service Sales Value by Country (%), 2023 VS 2030
5.4 Asia Pacific
5.4.1 Asia Pacific Order Taking Call Centre Service Sales Value, 2019-2030
5.4.2 Asia Pacific Order Taking Call Centre Service Sales Value by Country (%), 2023 VS 2030
5.5 South America
5.5.1 South America Order Taking Call Centre Service Sales Value, 2019-2030
5.5.2 South America Order Taking Call Centre Service Sales Value by Country (%), 2023 VS 2030
5.6 Middle East & Africa
5.6.1 Middle East & Africa Order Taking Call Centre Service Sales Value, 2019-2030
5.6.2 Middle East & Africa Order Taking Call Centre Service Sales Value by Country (%), 2023 VS 2030
6 Segmentation by Key Countries/Regions
6.1 Key Countries/Regions Order Taking Call Centre Service Sales Value Growth Trends, 2019 VS 2023 VS 2030
6.2 Key Countries/Regions Order Taking Call Centre Service Sales Value
6.3 United States
6.3.1 United States Order Taking Call Centre Service Sales Value, 2019-2030
6.3.2 United States Order Taking Call Centre Service Sales Value by Type (%), 2023 VS 2030
6.3.3 United States Order Taking Call Centre Service Sales Value by Application, 2023 VS 2030
6.4 Europe
6.4.1 Europe Order Taking Call Centre Service Sales Value, 2019-2030
6.4.2 Europe Order Taking Call Centre Service Sales Value by Type (%), 2023 VS 2030
6.4.3 Europe Order Taking Call Centre Service Sales Value by Application, 2023 VS 2030
6.5 China
6.5.1 China Order Taking Call Centre Service Sales Value, 2019-2030
6.5.2 China Order Taking Call Centre Service Sales Value by Type (%), 2023 VS 2030
6.5.3 China Order Taking Call Centre Service Sales Value by Application, 2023 VS 2030
6.6 Japan
6.6.1 Japan Order Taking Call Centre Service Sales Value, 2019-2030
6.6.2 Japan Order Taking Call Centre Service Sales Value by Type (%), 2023 VS 2030
6.6.3 Japan Order Taking Call Centre Service Sales Value by Application, 2023 VS 2030
6.7 South Korea
6.7.1 South Korea Order Taking Call Centre Service Sales Value, 2019-2030
6.7.2 South Korea Order Taking Call Centre Service Sales Value by Type (%), 2023 VS 2030
6.7.3 South Korea Order Taking Call Centre Service Sales Value by Application, 2023 VS 2030
6.8 Southeast Asia
6.8.1 Southeast Asia Order Taking Call Centre Service Sales Value, 2019-2030
6.8.2 Southeast Asia Order Taking Call Centre Service Sales Value by Type (%), 2023 VS 2030
6.8.3 Southeast Asia Order Taking Call Centre Service Sales Value by Application, 2023 VS 2030
6.9 India
6.9.1 India Order Taking Call Centre Service Sales Value, 2019-2030
6.9.2 India Order Taking Call Centre Service Sales Value by Type (%), 2023 VS 2030
6.9.3 India Order Taking Call Centre Service Sales Value by Application, 2023 VS 2030
7 Company Profiles
7.1 Answer4u
7.1.1 Answer4u Profile
7.1.2 Answer4u Main Business
7.1.3 Answer4u Order Taking Call Centre Service Products, Services and Solutions
7.1.4 Answer4u Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.1.5 Answer4u Recent Developments
7.2 MAP Communications
7.2.1 MAP Communications Profile
7.2.2 MAP Communications Main Business
7.2.3 MAP Communications Order Taking Call Centre Service Products, Services and Solutions
7.2.4 MAP Communications Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.2.5 MAP Communications Recent Developments
7.3 Go4customer
7.3.1 Go4customer Profile
7.3.2 Go4customer Main Business
7.3.3 Go4customer Order Taking Call Centre Service Products, Services and Solutions
7.3.4 Go4customer Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.3.5 CallCare Recent Developments
7.4 CallCare
7.4.1 CallCare Profile
7.4.2 CallCare Main Business
7.4.3 CallCare Order Taking Call Centre Service Products, Services and Solutions
7.4.4 CallCare Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.4.5 CallCare Recent Developments
7.5 OnBrand24
7.5.1 OnBrand24 Profile
7.5.2 OnBrand24 Main Business
7.5.3 OnBrand24 Order Taking Call Centre Service Products, Services and Solutions
7.5.4 OnBrand24 Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.5.5 OnBrand24 Recent Developments
7.6 Infosearch
7.6.1 Infosearch Profile
7.6.2 Infosearch Main Business
7.6.3 Infosearch Order Taking Call Centre Service Products, Services and Solutions
7.6.4 Infosearch Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.6.5 Infosearch Recent Developments
7.7 Call2Customer
7.7.1 Call2Customer Profile
7.7.2 Call2Customer Main Business
7.7.3 Call2Customer Order Taking Call Centre Service Products, Services and Solutions
7.7.4 Call2Customer Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.7.5 Call2Customer Recent Developments
7.8 Digital Minds BPO
7.8.1 Digital Minds BPO Profile
7.8.2 Digital Minds BPO Main Business
7.8.3 Digital Minds BPO Order Taking Call Centre Service Products, Services and Solutions
7.8.4 Digital Minds BPO Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.8.5 Digital Minds BPO Recent Developments
7.9 Connect
7.9.1 Connect Profile
7.9.2 Connect Main Business
7.9.3 Connect Order Taking Call Centre Service Products, Services and Solutions
7.9.4 Connect Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.9.5 Connect Recent Developments
7.10 CMS
7.10.1 CMS Profile
7.10.2 CMS Main Business
7.10.3 CMS Order Taking Call Centre Service Products, Services and Solutions
7.10.4 CMS Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.10.5 CMS Recent Developments
7.11 3C Contact Services
7.11.1 3C Contact Services Profile
7.11.2 3C Contact Services Main Business
7.11.3 3C Contact Services Order Taking Call Centre Service Products, Services and Solutions
7.11.4 3C Contact Services Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.11.5 3C Contact Services Recent Developments
7.12 Contact Communications
7.12.1 Contact Communications Profile
7.12.2 Contact Communications Main Business
7.12.3 Contact Communications Order Taking Call Centre Service Products, Services and Solutions
7.12.4 Contact Communications Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.12.5 Contact Communications Recent Developments
7.13 Contact One
7.13.1 Contact One Profile
7.13.2 Contact One Main Business
7.13.3 Contact One Order Taking Call Centre Service Products, Services and Solutions
7.13.4 Contact One Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.13.5 Contact One Recent Developments
7.14 AnswerNet
7.14.1 AnswerNet Profile
7.14.2 AnswerNet Main Business
7.14.3 AnswerNet Order Taking Call Centre Service Products, Services and Solutions
7.14.4 AnswerNet Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.14.5 AnswerNet Recent Developments
7.15 Go Answer
7.15.1 Go Answer Profile
7.15.2 Go Answer Main Business
7.15.3 Go Answer Order Taking Call Centre Service Products, Services and Solutions
7.15.4 Go Answer Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.15.5 Go Answer Recent Developments
7.16 TeleDirect
7.16.1 TeleDirect Profile
7.16.2 TeleDirect Main Business
7.16.3 TeleDirect Order Taking Call Centre Service Products, Services and Solutions
7.16.4 TeleDirect Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.16.5 TeleDirect Recent Developments
7.17 Five Star Call Centers
7.17.1 Five Star Call Centers Profile
7.17.2 Five Star Call Centers Main Business
7.17.3 Five Star Call Centers Order Taking Call Centre Service Products, Services and Solutions
7.17.4 Five Star Call Centers Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.17.5 Five Star Call Centers Recent Developments
7.18 Signius Communications
7.18.1 Signius Communications Profile
7.18.2 Signius Communications Main Business
7.18.3 Signius Communications Order Taking Call Centre Service Products, Services and Solutions
7.18.4 Signius Communications Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.18.5 Signius Communications Recent Developments
7.19 Specialty Answering Service (SAS)
7.19.1 Specialty Answering Service (SAS) Profile
7.19.2 Specialty Answering Service (SAS) Main Business
7.19.3 Specialty Answering Service (SAS) Order Taking Call Centre Service Products, Services and Solutions
7.19.4 Specialty Answering Service (SAS) Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.19.5 Specialty Answering Service (SAS) Recent Developments
7.20 XACT
7.20.1 XACT Profile
7.20.2 XACT Main Business
7.20.3 XACT Order Taking Call Centre Service Products, Services and Solutions
7.20.4 XACT Order Taking Call Centre Service Revenue (US$ Million) & (2019-2024)
7.20.5 XACT Recent Developments
8 Industry Chain Analysis
8.1 Order Taking Call Centre Service Industrial Chain
8.2 Order Taking Call Centre Service Upstream Analysis
8.2.1 Key Raw Materials
8.2.2 Raw Materials Key Suppliers
8.2.3 Manufacturing Cost Structure
8.3 Midstream Analysis
8.4 Downstream Analysis (Customers Analysis)
8.5 Sales Model and Sales Channels
8.5.1 Order Taking Call Centre Service Sales Model
8.5.2 Sales Channel
8.5.3 Order Taking Call Centre Service Distributors
9 Research Findings and Conclusion
10 Appendix
10.1 Research Methodology
10.1.1 Methodology/Research Approach
10.1.2 Data Source
10.2 Author Details
10.3 Disclaimer

Companies Mentioned:

Answer4u
MAP Communications
Go4customer
CallCare
OnBrand24
Infosearch
Call2Customer
Digital Minds BPO
Connect
CMS
3C Contact Services
Contact Communications
Contact One
AnswerNet
Go Answer
TeleDirect
Five Star Call Centers
Signius Communications
Specialty Answering Service (SAS)
XACT

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