Telecom CRM - Global Market Share and Ranking, Overall Sales and Demand Forecast 2024-2030

Publication ID:

PB509241082

Publication Date:

September 13, 2024

Pages:

106

Publisher:

MRRPB5

Countries:

Global [1]

USD 3,950.00

Internet [2]

Computing & Electronics [3]

Description:

CRM software has particular supplementary functions, except for conventional account, contact and activity management in telecommunications industry. Telecom CRM systems assist incontrolling customer churn as they study data gathered from other functional spheres like sales and service. When the analysis is combined with transactional information, it discovers deep understanding of customer behavior and helps to recognize and restrain customer churn.
The global market for Telecom CRM was estimated to be worth US$ million in 2023 and is forecast to a readjusted size of US$ million by 2030 with a CAGR of % during the forecast period 2024-2030.
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was 楼1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached 楼1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was 楼240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Telecom CRM, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Telecom CRM by region & country, by Type, and by Application.
The Telecom CRM market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Telecom CRM.
Market Segmentation
By Company
Comarch
Elinext
Cerillion
Bpmonline
Ericsson
Beesion
Infosys
HP
Atlas
CHR Solutions
Daemon
Precision Telecom Technologies
SunVizon
LeadPrime
Segment by Type:
Software
Service
Others
Segment by Application
Small-Sized Enterprises
Medium-sized Enterprises
Large-Sized Enterprises
By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
UAE
Chapter Outline
Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 2: Detailed analysis of Telecom CRM manufacturers competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Revenue of Telecom CRM in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
Chapter 6: Revenue of Telecom CRM in country level. It provides sigmate data by Type, and by Application for each country/region.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.

Please Note - This is an on demand report and will be delivered in 2 business days (48 hours) post payment.

Table Of Contents:

1 Market Overview
1.1 Telecom CRM Product Introduction
1.2 Global Telecom CRM Market Size Forecast
1.3 Telecom CRM Market Trends & Drivers
1.3.1 Telecom CRM Industry Trends
1.3.2 Telecom CRM Market Drivers & Opportunity
1.3.3 Telecom CRM Market Challenges
1.3.4 Telecom CRM Market Restraints
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Competitive Analysis by Company
2.1 Global Telecom CRM Players Revenue Ranking (2023)
2.2 Global Telecom CRM Revenue by Company (2019-2024)
2.3 Key Companies Telecom CRM Manufacturing Base Distribution and Headquarters
2.4 Key Companies Telecom CRM Product Offered
2.5 Key Companies Time to Begin Mass Production of Telecom CRM
2.6 Telecom CRM Market Competitive Analysis
2.6.1 Telecom CRM Market Concentration Rate (2019-2024)
2.6.2 Global 5 and 10 Largest Companies by Telecom CRM Revenue in 2023
2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Telecom CRM as of 2023)
2.7 Mergers & Acquisitions, Expansion
3 Segmentation by Type
3.1 Introduction by Type
3.1.1 Software
3.1.2 Service
3.1.3 Others
3.2 Global Telecom CRM Sales Value by Type
3.2.1 Global Telecom CRM Sales Value by Type (2019 VS 2023 VS 2030)
3.2.2 Global Telecom CRM Sales Value, by Type (2019-2030)
3.2.3 Global Telecom CRM Sales Value, by Type (%) (2019-2030)
4 Segmentation by Application
4.1 Introduction by Application
4.1.1 Small-Sized Enterprises
4.1.2 Medium-sized Enterprises
4.1.3 Large-Sized Enterprises
4.2 Global Telecom CRM Sales Value by Application
4.2.1 Global Telecom CRM Sales Value by Application (2019 VS 2023 VS 2030)
4.2.2 Global Telecom CRM Sales Value, by Application (2019-2030)
4.2.3 Global Telecom CRM Sales Value, by Application (%) (2019-2030)
5 Segmentation by Region
5.1 Global Telecom CRM Sales Value by Region
5.1.1 Global Telecom CRM Sales Value by Region: 2019 VS 2023 VS 2030
5.1.2 Global Telecom CRM Sales Value by Region (2019-2024)
5.1.3 Global Telecom CRM Sales Value by Region (2025-2030)
5.1.4 Global Telecom CRM Sales Value by Region (%), (2019-2030)
5.2 North America
5.2.1 North America Telecom CRM Sales Value, 2019-2030
5.2.2 North America Telecom CRM Sales Value by Country (%), 2023 VS 2030
5.3 Europe
5.3.1 Europe Telecom CRM Sales Value, 2019-2030
5.3.2 Europe Telecom CRM Sales Value by Country (%), 2023 VS 2030
5.4 Asia Pacific
5.4.1 Asia Pacific Telecom CRM Sales Value, 2019-2030
5.4.2 Asia Pacific Telecom CRM Sales Value by Country (%), 2023 VS 2030
5.5 South America
5.5.1 South America Telecom CRM Sales Value, 2019-2030
5.5.2 South America Telecom CRM Sales Value by Country (%), 2023 VS 2030
5.6 Middle East & Africa
5.6.1 Middle East & Africa Telecom CRM Sales Value, 2019-2030
5.6.2 Middle East & Africa Telecom CRM Sales Value by Country (%), 2023 VS 2030
6 Segmentation by Key Countries/Regions
6.1 Key Countries/Regions Telecom CRM Sales Value Growth Trends, 2019 VS 2023 VS 2030
6.2 Key Countries/Regions Telecom CRM Sales Value
6.3 United States
6.3.1 United States Telecom CRM Sales Value, 2019-2030
6.3.2 United States Telecom CRM Sales Value by Type (%), 2023 VS 2030
6.3.3 United States Telecom CRM Sales Value by Application, 2023 VS 2030
6.4 Europe
6.4.1 Europe Telecom CRM Sales Value, 2019-2030
6.4.2 Europe Telecom CRM Sales Value by Type (%), 2023 VS 2030
6.4.3 Europe Telecom CRM Sales Value by Application, 2023 VS 2030
6.5 China
6.5.1 China Telecom CRM Sales Value, 2019-2030
6.5.2 China Telecom CRM Sales Value by Type (%), 2023 VS 2030
6.5.3 China Telecom CRM Sales Value by Application, 2023 VS 2030
6.6 Japan
6.6.1 Japan Telecom CRM Sales Value, 2019-2030
6.6.2 Japan Telecom CRM Sales Value by Type (%), 2023 VS 2030
6.6.3 Japan Telecom CRM Sales Value by Application, 2023 VS 2030
6.7 South Korea
6.7.1 South Korea Telecom CRM Sales Value, 2019-2030
6.7.2 South Korea Telecom CRM Sales Value by Type (%), 2023 VS 2030
6.7.3 South Korea Telecom CRM Sales Value by Application, 2023 VS 2030
6.8 Southeast Asia
6.8.1 Southeast Asia Telecom CRM Sales Value, 2019-2030
6.8.2 Southeast Asia Telecom CRM Sales Value by Type (%), 2023 VS 2030
6.8.3 Southeast Asia Telecom CRM Sales Value by Application, 2023 VS 2030
6.9 India
6.9.1 India Telecom CRM Sales Value, 2019-2030
6.9.2 India Telecom CRM Sales Value by Type (%), 2023 VS 2030
6.9.3 India Telecom CRM Sales Value by Application, 2023 VS 2030
7 Company Profiles
7.1 Comarch
7.1.1 Comarch Profile
7.1.2 Comarch Main Business
7.1.3 Comarch Telecom CRM Products, Services and Solutions
7.1.4 Comarch Telecom CRM Revenue (US$ Million) & (2019-2024)
7.1.5 Comarch Recent Developments
7.2 Elinext
7.2.1 Elinext Profile
7.2.2 Elinext Main Business
7.2.3 Elinext Telecom CRM Products, Services and Solutions
7.2.4 Elinext Telecom CRM Revenue (US$ Million) & (2019-2024)
7.2.5 Elinext Recent Developments
7.3 Cerillion
7.3.1 Cerillion Profile
7.3.2 Cerillion Main Business
7.3.3 Cerillion Telecom CRM Products, Services and Solutions
7.3.4 Cerillion Telecom CRM Revenue (US$ Million) & (2019-2024)
7.3.5 Bpmonline Recent Developments
7.4 Bpmonline
7.4.1 Bpmonline Profile
7.4.2 Bpmonline Main Business
7.4.3 Bpmonline Telecom CRM Products, Services and Solutions
7.4.4 Bpmonline Telecom CRM Revenue (US$ Million) & (2019-2024)
7.4.5 Bpmonline Recent Developments
7.5 Ericsson
7.5.1 Ericsson Profile
7.5.2 Ericsson Main Business
7.5.3 Ericsson Telecom CRM Products, Services and Solutions
7.5.4 Ericsson Telecom CRM Revenue (US$ Million) & (2019-2024)
7.5.5 Ericsson Recent Developments
7.6 Beesion
7.6.1 Beesion Profile
7.6.2 Beesion Main Business
7.6.3 Beesion Telecom CRM Products, Services and Solutions
7.6.4 Beesion Telecom CRM Revenue (US$ Million) & (2019-2024)
7.6.5 Beesion Recent Developments
7.7 Infosys
7.7.1 Infosys Profile
7.7.2 Infosys Main Business
7.7.3 Infosys Telecom CRM Products, Services and Solutions
7.7.4 Infosys Telecom CRM Revenue (US$ Million) & (2019-2024)
7.7.5 Infosys Recent Developments
7.8 HP
7.8.1 HP Profile
7.8.2 HP Main Business
7.8.3 HP Telecom CRM Products, Services and Solutions
7.8.4 HP Telecom CRM Revenue (US$ Million) & (2019-2024)
7.8.5 HP Recent Developments
7.9 Atlas
7.9.1 Atlas Profile
7.9.2 Atlas Main Business
7.9.3 Atlas Telecom CRM Products, Services and Solutions
7.9.4 Atlas Telecom CRM Revenue (US$ Million) & (2019-2024)
7.9.5 Atlas Recent Developments
7.10 CHR Solutions
7.10.1 CHR Solutions Profile
7.10.2 CHR Solutions Main Business
7.10.3 CHR Solutions Telecom CRM Products, Services and Solutions
7.10.4 CHR Solutions Telecom CRM Revenue (US$ Million) & (2019-2024)
7.10.5 CHR Solutions Recent Developments
7.11 Daemon
7.11.1 Daemon Profile
7.11.2 Daemon Main Business
7.11.3 Daemon Telecom CRM Products, Services and Solutions
7.11.4 Daemon Telecom CRM Revenue (US$ Million) & (2019-2024)
7.11.5 Daemon Recent Developments
7.12 Precision Telecom Technologies
7.12.1 Precision Telecom Technologies Profile
7.12.2 Precision Telecom Technologies Main Business
7.12.3 Precision Telecom Technologies Telecom CRM Products, Services and Solutions
7.12.4 Precision Telecom Technologies Telecom CRM Revenue (US$ Million) & (2019-2024)
7.12.5 Precision Telecom Technologies Recent Developments
7.13 SunVizon
7.13.1 SunVizon Profile
7.13.2 SunVizon Main Business
7.13.3 SunVizon Telecom CRM Products, Services and Solutions
7.13.4 SunVizon Telecom CRM Revenue (US$ Million) & (2019-2024)
7.13.5 SunVizon Recent Developments
7.14 LeadPrime
7.14.1 LeadPrime Profile
7.14.2 LeadPrime Main Business
7.14.3 LeadPrime Telecom CRM Products, Services and Solutions
7.14.4 LeadPrime Telecom CRM Revenue (US$ Million) & (2019-2024)
7.14.5 LeadPrime Recent Developments
8 Industry Chain Analysis
8.1 Telecom CRM Industrial Chain
8.2 Telecom CRM Upstream Analysis
8.2.1 Key Raw Materials
8.2.2 Raw Materials Key Suppliers
8.2.3 Manufacturing Cost Structure
8.3 Midstream Analysis
8.4 Downstream Analysis (Customers Analysis)
8.5 Sales Model and Sales Channels
8.5.1 Telecom CRM Sales Model
8.5.2 Sales Channel
8.5.3 Telecom CRM Distributors
9 Research Findings and Conclusion
10 Appendix
10.1 Research Methodology
10.1.1 Methodology/Research Approach
10.1.2 Data Source
10.2 Author Details
10.3 Disclaimer

Companies Mentioned:

Comarch
Elinext
Cerillion
Bpmonline
Ericsson
Beesion
Infosys
HP
Atlas
CHR Solutions
Daemon
Precision Telecom Technologies
SunVizon
LeadPrime

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