BPO Services Retail BRIC (Brazil, Russia, India, China) Industry Guide - Market Summary, Competitive Analysis and Forecast to 2025

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BPO Services Retail BRIC (Brazil, Russia, India, China) Industry Guide - Market Summary, Competitive Analysis and Forecast to 2025

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Publication ID:听

MLI10212287

Publication Date:听

October 26, 2021

笔补驳别蝉:听

108

笔耻产濒颈蝉丑别谤:听

MarketLine

颁辞耻苍迟谤颈别蝉:听

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Description

BPO Services Retail BRIC (Brazil, Russia, India, China) Industry Guide - Market Summary, Competitive Analysis and Forecast to 2025

Summary

The BRIC BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2016-20, and forecast to 2025). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Key Highlights

- Brazil, Russian Federation, India and China (BRIC) are the emerging and fast growing countries within the bpo services industry and had a total market value of $33,267.3 million in 2020. Brazil was the fastest growing country with a CAGR of 1.9% over the 2016-20 period.
- Within the bpo services industry, China is the leading country among the BRIC nations with market revenues of $20,513.0 million in 2020. This was followed by India, Brazil and Russia with a value of $6,689.6, $3,782.2, and $2,282.4 million, respectively.
- China is expected to lead the bpo services industry in the BRIC nations with a value of $27,105.1 million in 2025, followed by India, Brazil, Russia with expected values of $8,855.9, $5,108.4 and $2,982.1 million, respectively.

Scope

- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the BRIC bpo services market
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the BRIC bpo services market
- Leading company profiles reveal details of key bpo services market players鈥� BRIC operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the BRIC bpo services market with five year forecasts
- Compares data from Brazil, Russia, India, and China, alongside individual chapters on each country

Reasons to Buy

- What was the size of the BRIC bpo services market by value in 2020?
- What will be the size of the BRIC bpo services market in 2025?
- What factors are affecting the strength of competition in the BRIC bpo services market?
- How has the market performed over the last five years?
- What are the main segments that make up the BRIC bpo services market?

Table of Contents

Table of Contents
1 Introduction
1.1. What is this report about?
1.2. Who is the target reader?
1.3. How to use this report
1.4. Definitions
2 BRIC BPO Services
2.1. Industry Outlook
3 BPO Services in Brazil
3.1. Market Overview
3.2. Market Data
3.3. Market Segmentation
3.4. Market outlook
3.5. Five forces analysis
3.6. Macroeconomic Indicators
4 BPO Services in China
4.1. Market Overview
4.2. Market Data
4.3. Market Segmentation
4.4. Market outlook
4.5. Five forces analysis
4.6. Macroeconomic Indicators
5 BPO Services in India
5.1. Market Overview
5.2. Market Data
5.3. Market Segmentation
5.4. Market outlook
5.5. Five forces analysis
5.6. Macroeconomic Indicators
6 BPO Services in Russia
6.1. Market Overview
6.2. Market Data
6.3. Market Segmentation
6.4. Market outlook
6.5. Five forces analysis
6.6. Macroeconomic Indicators
7 Company Profiles
7.1. Infosys Limited
7.2. Genpact Ltd
7.3. ISS AS
7.4. HCL Technologies Limited
7.5. Capgemini SE
7.6. Accenture plc
7.7. BDO Unicon AO
7.8. TMF Group B.V.
8 Appendix
8.1. Methodology
8.2. About MarketLine

List of Tables
List of Tables
Table 1: BRIC bpo services industry, revenue($m), 2016-25
Table 2: BRIC bpo services industry, revenue($m), 2016-20
Table 3: BRIC bpo services industry, revenue($m), 2020-25
Table 4: Brazil bpo services market value: $ million, 2016-20
Table 5: Brazil bpo services market category segmentation: $ million, 2020
Table 6: Brazil bpo services market geography segmentation: $ million, 2020
Table 7: Brazil bpo services market value forecast: $ million, 2020-25
Table 8: Brazil size of population (million), 2016-20
Table 9: Brazil gdp (constant 2005 prices, $ billion), 2016-20
Table 10: Brazil gdp (current prices, $ billion), 2016-20
Table 11: Brazil inflation, 2016-20
Table 12: Brazil consumer price index (absolute), 2016-20
Table 13: Brazil exchange rate, 2016-20
Table 14: China bpo services market value: $ billion, 2016-20
Table 15: China bpo services market category segmentation: $ billion, 2020
Table 16: China bpo services market geography segmentation: $ billion, 2020
Table 17: China bpo services market value forecast: $ billion, 2020-25
Table 18: China size of population (million), 2016-20
Table 19: China gdp (constant 2005 prices, $ billion), 2016-20
Table 20: China gdp (current prices, $ billion), 2016-20
Table 21: China inflation, 2016-20
Table 22: China consumer price index (absolute), 2016-20
Table 23: China exchange rate, 2016-20
Table 24: India bpo services market value: $ million, 2016-20
Table 25: India bpo services market category segmentation: $ million, 2020
Table 26: India bpo services market geography segmentation: $ million, 2020
Table 27: India bpo services market value forecast: $ million, 2020-25
Table 28: India size of population (million), 2016-20
Table 29: India gdp (constant 2005 prices, $ billion), 2016-20
Table 30: India gdp (current prices, $ billion), 2016-20
Table 31: India inflation, 2016-20
Table 32: India consumer price index (absolute), 2016-20
Table 33: India exchange rate, 2016-20
Table 34: Russia bpo services market value: $ million, 2016-20
Table 35: Russia bpo services market category segmentation: $ million, 2020
Table 36: Russia bpo services market geography segmentation: $ million, 2020
Table 37: Russia bpo services market value forecast: $ million, 2020-25
Table 38: Russia size of population (million), 2016-20
Table 39: Russia gdp (constant 2005 prices, $ billion), 2016-20
Table 40: Russia gdp (current prices, $ billion), 2016-20
Table 41: Russia inflation, 2016-20
Table 42: Russia consumer price index (absolute), 2016-20
Table 43: Russia exchange rate, 2016-20
Table 44: Infosys Limited: key facts
Table 45: Infosys Limited: Annual Financial Ratios
Table 46: Infosys Limited: Key Employees
Table 47: Infosys Limited: Key Employees Continued
Table 48: Genpact Ltd: key facts
Table 49: Genpact Ltd: Annual Financial Ratios
Table 50: Genpact Ltd: Key Employees
Table 51: Genpact Ltd: Key Employees Continued
Table 52: ISS AS: key facts
Table 53: ISS AS: Annual Financial Ratios
Table 54: ISS AS: Key Employees
Table 55: HCL Technologies Limited: key facts
Table 56: HCL Technologies Limited: Annual Financial Ratios
Table 57: HCL Technologies Limited: Key Employees
Table 58: HCL Technologies Limited: Key Employees Continued
Table 59: Capgemini SE: key facts
Table 60: Capgemini SE: Annual Financial Ratios
Table 61: Capgemini SE: Key Employees
Table 62: Capgemini SE: Key Employees Continued
Table 63: Accenture plc: key facts
Table 64: Accenture plc: Annual Financial Ratios
Table 65: Accenture plc: Key Employees
Table 66: Accenture plc: Key Employees Continued
Table 67: Accenture plc: Key Employees Continued
Table 68: BDO Unicon AO: key facts
Table 69: BDO Unicon AO: Key Employees
Table 70: TMF Group B.V.: key facts

List of Figures
List of Figures
Figure 1: BRIC bpo services industry, revenue($m), 2016-25
Figure 2: BRIC bpo services industry, revenue($m), 2016-20
Figure 3: BRIC bpo services industry, revenue($m), 2020-25
Figure 4: Brazil bpo services market value: $ million, 2016-20
Figure 5: Brazil bpo services market category segmentation: % share, by value, 2020
Figure 6: Brazil bpo services market geography segmentation: % share, by value, 2020
Figure 7: Brazil bpo services market value forecast: $ million, 2020-25
Figure 8: Forces driving competition in the bpo services market in Brazil, 2020
Figure 9: Drivers of buyer power in the bpo services market in Brazil, 2020
Figure 10: Drivers of supplier power in the bpo services market in Brazil, 2020
Figure 11: Factors influencing the likelihood of new entrants in the bpo services market in Brazil, 2020
Figure 12: Factors influencing the threat of substitutes in the bpo services market in Brazil, 2020
Figure 13: Drivers of degree of rivalry in the bpo services market in Brazil, 2020
Figure 14: China bpo services market value: $ billion, 2016-20
Figure 15: China bpo services market category segmentation: % share, by value, 2020
Figure 16: China bpo services market geography segmentation: % share, by value, 2020
Figure 17: China bpo services market value forecast: $ billion, 2020-25
Figure 18: Forces driving competition in the bpo services market in China, 2020
Figure 19: Drivers of buyer power in the bpo services market in China, 2020
Figure 20: Drivers of supplier power in the bpo services market in China, 2020
Figure 21: Factors influencing the likelihood of new entrants in the bpo services market in China, 2020
Figure 22: Factors influencing the threat of substitutes in the bpo services market in China, 2020
Figure 23: Drivers of degree of rivalry in the bpo services market in China, 2020
Figure 24: India bpo services market value: $ million, 2016-20
Figure 25: India bpo services market category segmentation: % share, by value, 2020
Figure 26: India bpo services market geography segmentation: % share, by value, 2020
Figure 27: India bpo services market value forecast: $ million, 2020-25
Figure 28: Forces driving competition in the bpo services market in India, 2020
Figure 29: Drivers of buyer power in the bpo services market in India, 2020
Figure 30: Drivers of supplier power in the bpo services market in India, 2020
Figure 31: Factors influencing the likelihood of new entrants in the bpo services market in India, 2020
Figure 32: Factors influencing the threat of substitutes in the bpo services market in India, 2020
Figure 33: Drivers of degree of rivalry in the bpo services market in India, 2020
Figure 34: Russia bpo services market value: $ million, 2016-20
Figure 35: Russia bpo services market category segmentation: % share, by value, 2020
Figure 36: Russia bpo services market geography segmentation: % share, by value, 2020
Figure 37: Russia bpo services market value forecast: $ million, 2020-25
Figure 38: Forces driving competition in the bpo services market in Russia, 2020
Figure 39: Drivers of buyer power in the bpo services market in Russia, 2020
Figure 40: Drivers of supplier power in the bpo services market in Russia, 2020
Figure 41: Factors influencing the likelihood of new entrants in the bpo services market in Russia, 2020
Figure 42: Factors influencing the threat of substitutes in the bpo services market in Russia, 2020
Figure 43: Drivers of degree of rivalry in the bpo services market in Russia, 2020

Companies Covered

Infosys Limited
Genpact Ltd
ISS AS
HCL Technologies Limited
Capgemini SE
Accenture plc
BDO Unicon AO
TMF Group B.V.

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