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Outsourcing industry comprises companies and organizations that have their operations and business done through the help of organizations situated outside their city or country. As you often hear of jobs such as telemarketing, call centers, payroll and data entry companies, they all belong to the outsourced businesses categories. The companies performing these job functions are often well focused and the processes involved in this work are quite streamlined so there is little management needed due to quality control procedures in place. The companies听 In these cases, the goal is to get the information back and forth as quickly and cleanly as possible and basically create communications and interactions between customers and clients and businesses.

Since the economic downturn's effects left many companies to carefully put their strategic investments and their budgets and spending, they have started to look for ways to save money and increase their profits. As such, many large companies have made the decision to outsource certain jobs to companies who specialize in this service. Removing this function from the organization allows them to focus on larger areas where profits can be increased and retained for longer periods. The goal is to focus on the management teams that used to manage these areas to areas other divisions where they can be more effective.

Over the years, the trend of outsourcing healthcare IT solutions has grown significantly among large organizations and has also attracted mid-sized organizations. In some cases, the entire information management system is outsourced, while in others, only key application services such as implementation of EMR, CRM and billing systems are outsourced. Outsourcing of IT solutions in the healthcare industry has emerged as an efficient solution to mitigate rising healthcare costs and to meet the growing demand for quality care. While there are advantages of outsourcing, there are as many or more disadvantages present as well.听 One of those disadvantages is in regard to customer relationships.

Outsourcing Industry Current Trends

听As the outsourced company deals with the clients, the main company does not have the ability to build strong relationships. Outsourcing of IT solutions in the healthcare industry has emerged as an efficient solution to mitigate rising healthcare costs and to meet the growing demand for quality care. This is something that must be monitored carefully so that the clients are not dissatisfied. The global healthcare IT outsourcing market is expected to grow at CAGR of 7.6% to reach $50.4 billion by 2018, which in 2013, it is valued to be at $35 billion, according to a Market Research report.

Additional care must be taken when the outsourced work is being done in a different country since timing, language and cultural differences must be considered as they are a very crucial factors that might make or break the relationship between clients and customers. Outsourcing is an emerging phenomenon in the healthcare information technology market. It is a screening process wherein an organization selects the most efficient third-party service provider to effectively operate its management and administrative unit. Over the years, the trend of outsourcing healthcare IT solutions has grown significantly among large organizations and has also attracted mid-sized organizations. In some cases, the entire information management system is outsourced, while in others, only key application services such as implementation of EMR, CRM, and billing systems are outsourced.

Major Outsourcing Industry Players

Major outsourcing industry players include Leading players operating in the market include IBM, CA Technologies, HP, and BMC Software and Data center outsourcing companies such as Dell, IBM, HP and Dell.